Refund Policy

1. Digital Products

Due to the nature of digital goods, all sales are final once the product has been delivered and access has been granted.

2. Refund Eligibility

Refunds are available within 7 days of purchase if:

• The product does not function as described
• The product was not delivered within 24 hours
• You received a duplicate or incorrect product
• There is a documented technical issue preventing use

3. Non-Refundable Items

• Custom services and commissions
• Products delivered more than 7 days ago
• Items where the buyer violated terms of use
• Sale items or promotional purchases
• VIP ranks after 48 hours of activation
• Products that have been modified or redistributed

4. How to Request a Refund

1. Create a support ticket with your order details
2. Explain the reason for your refund request
3. Provide any relevant screenshots or evidence
4. Wait for our review (24-48 hours)

5. Processing Time

Approved refunds are processed within 3-5 business days. Funds are returned to your original payment method.

6. Partial Refunds

In some cases, we may offer partial refunds for:

• Partially used services
• Products with minor issues
• Time-based subscriptions (pro-rated)

7. Chargebacks

Unauthorized chargebacks will result in termination of services and account suspension. We will dispute all invalid chargebacks.

8. Dispute Resolution

If you're unsatisfied with our refund decision, you can escalate the issue by contacting our management team through support.

Last Updated: June 21, 2026

Questions about refunds? Contact support.